How To Hire And Keep Limo Drivers

How To Hire — And Keep — Limo Drivers

LimoDigestMag

Editor-in-chief at Limo Digest
Lisa’s main focus is the editorial content and many of the new features and departments of the brand.

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An entry-level limo driving position isn’t hard to snag, if you know how to read a map

have polished customer service skills, and a chauffeur’s license (this may vary by state). Why aren’t drivers lined up in droves at every livery service around the country? There are several reasons that deter skilled applicants from pursuing a job in this field. When you do find a suitable candidate, you’ve got to worry about the high turnover rate associated with limo driving. This low retention rate can be attributed to a couple factors. Often, drivers face:

  • Long shifts
  • Low pay
  • Maintenance expenses
  • Heavy traffic

Experience Makes a Difference

If you’re looking for a limo driver that you can count on, it’s best to find someone who has experience in the business. Often, first-time drivers are more than enthusiastic on day one, only to get frustrated and burnt out relatively quickly with the demands of the job. Longtime chauffeurs and retired police staff, for instance, have a little more familiarity in dealing with the high stresses of maintaining a busy schedule, and navigating around an often-crowded urban setting. Many employers find them to be a good fit for this position.

Qualities to Look for in Limo Drivers

There’s more to a good limo driver than a neatly pressed suit and freshly shined shoes. First impressions can say a lot about a chauffeur’s personal habits, and will be the first thing a potential fare sees, so these items are important, but they aren’t the total package. The following qualities often point to dedicated drivers:

  • Experience
  • Personality
  • Professionalism

How to Keep Limo Drivers with Your Company

Even the most dedicated driver requires appreciation and incentive to stay motivated on the job. As a limo-service owner, you can do this immediately by encouraging frequent and honest communication among your employees. If he/she is a brand new driver, schedule some shadowing sessions or a ride-along with a more experienced fleet member. Here are some proven ways to help employees keep a positive outlook about their job:

  • Offer competitive pay
  • Recognize a job well done
  • Build an office community
  • Update your fleet management software

Fleet Management Software

Fleet management software can streamline the whole process and keep you in contact with your workforce, making it easier for employees to plan their day, manage time, and maximize daily pickups.

With reliable fleet management software, you can minimize wait time, and make the whole shift run smoothly for everyone on your team. The system’s GPS technology keeps track of each vehicle’s geographical location. This makes it easier to arrange punctual pickups within a close proximity of your driver’s last destination. In the long run, fleet management software can ease the burden on the employer, but also on the employee, who no longer has to dawdle impatiently and wait for a fare that’s clear across town.

If you know where to look — and what to look for — it can be easy to hire and maintain a fleet of reliable limo drivers who take pride in their job. These satisfied employees will help your business gain an edge over competitors, and will encourage customers to keep booking your service. // LD

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Robert J. HallRobert J. Hall is president of Track Your Truck, a leader in GPS vehicle tracking systems and software for small and midsized companies. Check out one of his other Limo Digest posts here.


The Author

Lisa Hannah

Lisa’s main focus is the editorial content and many of the new features and departments of the brand.

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