Tuesday, January 28, 2014

Parkers Executive Chauffeurs Awarded for Customer Service


Parkers Executive Chauffeurs, a livery company based in the North East of England whose environmental initiatives caught our attention earlier this year (see International Connections in our June 2013 issue), has received recognition for its exceptional customer service. The company was awarded with Professional Driver magazine’s 2013 Chauffeur Company of the Year Award, which they recently accepted at a ceremony in London.

Professional Driver’s inaugural QSi Awards ceremony was held at London’s Effingham Park Hotel, where over 300 people convened to celebrate chauffeur and private hire operators demonstrating “excellent standards of quality, service and innovation.” Open to every chauffeur and private hire company in the United Kingdom, the QSi Awards proved to be a resounding success in its first run, distributing a total of 34 trophies to companies, drivers and vehicles. Nominees were divided among ten categories, and winners were selected by an independent panel, which included category experts and members of the Professional Driver editorial team.


Parkers Executive won the Small Operator Gold Award for companies with ten or fewer vehicles, for having “applied extremely high standards in a major city where quality chauffeur services were thin on the ground, despite a high concentration of large businesses.” The 11 year old company has experienced substantial growth and expansion in 2013, including the addition of a satellite office at Teesside Airport. Striving to provide an unrivaled customer service experience for its passengers since the company’s inception, Parker’s father-son management team—Brian and Simon Rudd—now count amongst their customers many corporate and government clients, as well as airlines and clients from the entertainment industry.

Parkers Executive also continually innovates within the industry, having recently announced a national affiliate network, and earlier this year the company made news as the first in its region to go green by purchasing carbon credits from a new government program called the Woodland Carbon Code in an effort to offset its fleet’s CO2 emissions. In addition to becoming the North East region of England’s first transportation company to participate in the carbon credit program, Parkers is also an avid supporter of the United Kingdom’s premier annual Low Carbon Vehicle Event, hosted by CENEX, the U.K.’s first center of excellence for low carbon and fuel cell technologies.

For more information about Parkers Executive Chauffeurs, visit www.parkerschauffeurs.com.

For more information about Professional Driver magazine, a United Kingdom-based publication dedicated to the private hire and executive chauffeuring sector, visit www.prodrivermags.com.

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